Team
Team Responsibilities
 

Activity

 

Team Responsibility

Determination and evaluation of IT projects as per the Business Needs

 

Strategy Team

Development of New Applications / New Modules of existing applications

 

Development Team

Addition of new functionalities to existing applications (such as enhancements)

 

Support Team

Support and maintenance activities of existing applications

 

Support Team and IT Operations Team

Call Management

 

Help Desk Team

IT Operations Team

 

Expert Outsource IT Operations Team

Infrastructure Management

 

Infrastructure Team